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Frequently Asked Questions
Find answers to common questions about Epic Characters AI. Can't find what you're looking for?
Reach out to us at information@smartgenix.ai and
we'll be happy to help!
Getting Started
Who can use Epic Characters AI?
Epic Characters AI is designed for everyone! Anyone age 13 and older can use the app (those under 18
require parent or guardian consent). Whether you're a seasoned game master, professional author,
aspiring writer, tabletop RPG enthusiast, or just someone with creative ideas, our intuitive interface
makes character creation fast and fun for users of all skill levels.
How quickly can I start creating characters?
Immediately! Once you download the app and complete the quick setup, you can start
creating your first character right away. Most users generate their first complete character—including
backstory, attributes, and artwork—in just 2-3 minutes. There's no steep learning curve, and you don't
need any prior experience with AI tools or character design.
What are the basic steps to create a character?
Creating a character is simple and intuitive:
- Select a Genre: Choose from 12 options (Fantasy, Sci-Fi, Horror, Mystery, Romance, etc.)
- Provide Basic Info: Enter your character's name, age, gender, and brief description
- Generate: Our AI creates a complete backstory, personality traits, and stunning artwork
- Customize: Fine-tune any aspect of your character with 100+ attributes
- Export & Use: Save as PDF, text, JSON, or image files
Character Creation & Customization
What makes a character "complete"?
A complete character includes everything you need to bring them to life: AI-generated artwork, detailed
backstory, personality traits, physical description, motivations, relationships, strengths and weaknesses,
genre-specific elements, and customizable attributes. You can edit any aspect after generation and add
100+ character attributes including physical appearance, personality traits, skills, backstory,
motivations, and more. You can also regenerate character artwork as many times as you want and save
your favorite versions. Think of each character as a living document that grows with your story.
What character attributes can I customize?
Epic Characters AI provides extensive customization with over 100 attributes, including:
- Physical: Age, height, build, hair, eyes, distinctive features
- Personality: Traits, fears, motivations, goals, quirks
- Background: Origin, family, education, life events
- Skills & Abilities: Talents, strengths, weaknesses
- Genre-Specific: Magical abilities for Fantasy, tech skills for Sci-Fi, etc.
Each genre also includes specialized attributes tailored to that storytelling style.
Can I regenerate character images?
Yes! If you're not satisfied with the initial artwork, you can regenerate images as many times as
you need. Each generation creates a unique interpretation of your character based on their attributes.
You can save multiple image versions for the same character, giving you flexibility to choose the
perfect visual representation for different contexts or moods.
Organization & Management
How do I organize multiple characters and projects?
Our Character Libraries feature lets you organize characters by project, campaign,
or story. Create separate libraries for your sci-fi novel, fantasy tabletop campaign, horror anthology,
and any other projects you're working on. This keeps your characters organized and makes it easy to
find exactly who you need when inspiration strikes.
Is there a limit to how many characters I can create?
Character storage is unlimited on all plans! Create as many characters as you need
without worrying about running out of space. The only limits are on daily character generations, which
vary by subscription tier (see our
Pricing page for details).
Exporting & Using Your Characters
How do I export my characters from the app?
Exporting is simple! Open any character and choose from multiple export formats:
- PDF – Beautifully formatted character sheets perfect for printing
- Text – Plain text format for easy copying and pasting
- Images – Save character artwork separately
- JSON – Machine-readable format for game integration
Each format is optimized for different use cases, from tabletop sessions to digital publishing.
Can I use my characters for commercial purposes?
Yes! Characters you create with Epic Characters AI are yours to use for both
personal and commercial projects. This includes published novels, tabletop RPG campaigns, video
games, comics, and more. For complete details on licensing and usage rights, please see our
Terms of Use.
Can I integrate characters into my game or writing software?
Yes! The JSON export format allows you to integrate characters into various game engines, writing
tools, and custom applications. We're also working on direct integrations with popular platforms.
If you have specific integration needs, contact us at
information@smartgenix.ai to discuss possibilities.
Pricing & Subscriptions
Is Epic Characters AI free to use?
Yes! Our Core (Free) tier lets you create quality characters at no
cost. You get 3 character generations and 10 image generations per day, access to all 100+ core
attributes, and unlimited character storage. This is perfect for casual users or those wanting to
try the app before upgrading.
What subscription plans are available?
We offer plans tailored to different creative needs:
- Core (Free with Ads) – 3 characters/day, 10 images/day
- Gamers Edition – 20 characters/day, 50 images/day, plus RPG-specific attributes and export formats
- Writers Edition – 20 characters/day, 50 images/day, plus writing-focused attributes and export formats
- Premium – 30 characters/day, 75 images/day, all features unlocked, ad-free experience
Visit our
Pricing page for detailed feature comparisons and pricing information.
Account & Privacy
How do I delete my account?
You can delete your account at any time directly within the app:
- Open Settings from the main menu
- Navigate to Account Settings
- Tap Delete Account button at the bottom
- Confirm your decision
⚠️ Important: Account deletion is permanent and cannot be undone. All your
characters, libraries, and settings will be permanently removed. If you're experiencing issues,
consider contacting our support team first at
information@smartgenix.ai.
Is my data secure and private?
Absolutely. We take your privacy seriously. Your character data is stored securely.
For complete details on how we protect your data, please review our
Privacy Policy.
Technical & Support
What devices and platforms are supported?
Epic Characters AI is available on:
- iOS – iPhone and iPad (iOS 14.0 or later)
- Android – Phones and tablets (Android 8.0 or later)
How do I report objectionable or inappropriate content?
We're committed to maintaining a safe and respectful environment. If you encounter AI-generated
content that violates our policies or makes you uncomfortable, you can report it directly within the app:
Option 1: Report from Character Dossier
- Open the character you want to report
- Scroll to the bottom of the dossier
- Tap the ⚠️ Report Inappropriate Content button
- Confirm your report – this will include character details and app logs for investigation
Option 2: Report a Generated Image
- While editing a character, go to the Image tab
- Tap the ⚠️ Report Image button below the generated image
- Confirm your report
Option 3: General Report via Feedback
- Open Settings from the main menu
- Tap Send Feedback
- Select ⚠️ Report Inappropriate Content
- Describe the issue and include relevant details
Our AI models include built-in content filtering, but if inappropriate content slips through,
please report it immediately. We review all reports within 24 hours and take appropriate action
to improve our content moderation.
How do I report bugs or request features?
We love hearing from our community! To provide feedback:
Whether you've found a bug, have a feature suggestion, or need help with something, we typically
respond within 24-48 hours.
Community & Sharing
Can I share my characters with the community?
We'd love to see your creations! Join our vibrant community on social media to
share characters, get inspiration, and connect with fellow creators:
Are there character creation tutorials or tips?
Yes! We regularly post tutorials, tips, and inspiration on our
YouTube channel and social
media. We also share successful character examples from our community to spark your creativity.
Still have questions?
We're here to help! Contact us at
information@smartgenix.ai
and we'll get back to you within 24-48 hours. For urgent technical issues, please use the in-app
feedback option (Settings → Support → Send Feedback) so we can gather diagnostic information.